Effective Date: October 1st, 2026
Last Updated: October 1st, 2026
GrindWorks Media, LLC (“Company,” “we,” “us,” or Our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request quotes, contract our professional media production services, or interact with our corporate digital platforms.
By accessing our website or utilizing our professional production services, you agree to the collection and utilization of data in accordance with this Privacy Policy.
1. Who This Policy Applies To
This Privacy Policy applies to visitors to our website, corporate clients, prospective business leads, email subscribers, production participants, and anyone who interacts with our digital platforms or submits information to us via contact forms, project briefs, or quotation requests.
2. Information We Collect
We collect both personally identifiable information (“Personal Information”) and non-personal technical data to fulfill corporate media service agreements. We may collect the following categories of information:
- Contact Details: Name, email address, phone number, corporate title, organization name, and mailing address provided when you complete inquiry forms, sign up for communications, or establish a client profile.
- Project and Business Details: Comprehensive data regarding your organization, video production needs, budget parameters, shooting locations, and delivery timelines when inquiring about our commercial services.
- Payment and Transaction Information: To process invoices, project deposits, or service payments, you must provide billing information. All digital transactions are processed securely through our third-party merchant processor, Stripe. We do not store or directly handle your raw credit card numbers or banking data on our local servers; Stripe collects, tokenizes, and processes this financial data independently in accordance with PCI-DSS compliance standards.
- Usage Data: IP address, browser type, device identifiers, operating system metrics, pages viewed, referring URLs, and timestamps automatically collected via standard web server logs and analytics software.
- Cookies and Similar Technologies: Information used for remembering client form entries, improving site performance, measuring site traffic, and supporting cybersecurity protocols.
3. How We Collect Information
We collect information in the following ways:
- Directly From You: When you submit contact forms, request a formal production quote, subscribe to our email newsletter, or communicate with our staff via email, telephone, or official social channels.
- Automatically: When you browse our corporate website, via technical cookies, pixels, and embedded analytics tools that evaluate platform navigation.
- From Third-Party Business Integrations: Where you interact with our professional content or integrated systems, including encrypted email marketing portals and secure third-party billing gateways (Stripe), in compliance with their respective privacy settings.
4. How We Use Your Information
We utilize collected data to execute commercial operations and comply with merchant processing regulations:
- To deliver and manage our professional services, including preparing quotes, onboarding clients, managing project timelines, and executing media post-production.
- To process secure financial transactions, fulfill corporate invoicing, and prevent fraudulent payment behaviors.
- To communicate account updates, project milestones, billing alerts, policy amendments, and customer support adjustments.
- To distribute optional marketing communications, company newsletters, and service updates where permitted by law, with instant opt-out functionality.
- To protect the legal rights, physical safety, and digital assets of the Company, enforcing our active service agreements and licensing frameworks.
5. Legal Bases for Processing Data
We process your personal information under the following legal foundations:
- Performance of a Contract: Taking critical operational steps at your request before or during a formal service agreement (e.g., executing video production work or issuing commercial invoices).
- Legitimate Interests: Promoting our corporate portfolio, safeguarding our data networks against unauthorized access, and analyzing platform usage to improve website performance.
- Compliance with Legal Obligations: Retaining explicit accounting documentation, tax information, and business transaction logs required under statutory law or commercial distribution licensing mandates.
6. Cookies and Tracking Technologies
We utilize technical cookies and tracking pixels to preserve your navigation state, authenticate client login portals, and measure traffic volume. Most modern web browsers provide tools to block or clear cookies; however, disabling these trackers may disrupt specialized features or form submission tools on our domain.
7. How We Share Information
We do not sell, lease, or rent your personal information to third-party brokers. We disclose data under the following limited parameters:
- Operational Service Providers: Trusted operational vendors performing technical or financial services on our behalf (such as cloud database hosting, encrypted email delivery systems, and our secure payment gateway infrastructure, Stripe). These entities are contractually prohibited from utilizing your personal data for any purpose outside our direct instruction.
- Legal & Corporate Safety Requirements: When mandated by a valid subpoena, court order, or formal regulatory mandate; to protect the physical or financial safety of GrindWorks Media, LLC, our team, or our clients; or to enforce corporate breach provisions.
- Corporate Restructuring: In the event of a commercial merger, asset sale, acquisition, or corporate restructuring, where client records are securely transferred to an acquiring entity as a continuing operational asset.
8. Data Retention
We retain your personal information strictly for the duration necessary to satisfy the commercial purposes outlined in this policy. This includes the duration of active production cycles, mandatory multi-year tax backup records, and intervals required to resolve contractual discrepancies or enforce commercial agreements under the governing jurisdiction.
9. Your Privacy Rights
Depending on your regional jurisdiction (such as specific US state regulations), you may hold statutory data rights. These include the right to request access to your collected personal records, demand corrections to inaccurate profile text, restrict certain processing methods, or request complete data deletion, subject to overriding legal, tax, or contractual preservation requirements. To exercise these privileges, submit an authenticated request to our support desk.
10. Governing Law
This Privacy Policy and our internal data protocols are governed by and construed exclusively under the statutory laws of the State of Alabama within the United States.
11. Contact Our Operations Department
If you have questions, billing inquiries, or data removal requests regarding this privacy infrastructure, please contact us directly at:
GrindWorks Media, LLC
Email: info@grindworksmedia.com
Phone: 404-939-6837
Website: grindworksmedia.com
